Job Description

We are seeking a motivated and personable Customer Relation Executive to join our team. In this role, you will be responsible for identifying qualified prospects who can benefit from Epiction’s services and working to convert them into long-term clients.

Key Responsibilities:

• Research and identify potential prospects that align with Epiction’s service offerings

• Initiate contact with leads via email, phone, or social media

• Effectively communicate the value of Epiction’s services to potential clients

• Understand client needs and tailor proposals accordingly

• Maintain a pipeline of active prospects and follow up regularly

• Collaborate with the marketing and sales teams to optimize outreach strategies

• Maintain records of interactions and track conversion metrics

Requirements:

• Strong communication and interpersonal skills

• Previous experience in customer relations, sales, or lead generation preferred

• Ability to understand and explain technical services or solutions

• Goal-oriented mindset with a focus on customer satisfaction and conversion

• Familiarity with CRM tools and prospecting platforms is a plus

What We Offer:

• Competitive salary and performance-based incentives

• Flexible work environment

• Opportunity for career growth in a dynamic team

• Training and support to help you succeed